Acceptable Use Policy


In conjunction with our Terms of Service, this Acceptable Use Policy (“AUP”) outlines activities that are prohibited or restricted in relation to everyone’s use of Argense’s products and/or services.  If you feel that someone has violated the AUP, please contact us at compliance@argense.com

 

If you engage in activities that violate the AUP, including activities outside of your use of our services, Argense may, at any time, and without notice, take actions as we deem appropriate such as:

 

  1. Blocking the settlement or completion of one or more payments;
  2. Suspending, restricting or terminating your access to and use of the Payment Services;
  3. Terminating our business relationship with you, including termination without liability to Argense of any agreement between you and Argense;
  4. Taking legal action against you;
  5. Contacting and disclosing information related to such violations to (i) persons who have purchased goods or services from you, (ii) any banks or Card Networks/Associations involved with your business or transactions, (iii) law enforcement or regulatory agencies, and (iv) other third parties that may have been impacted by such violations; or
  6. Assessing against you any fees, penalties, assessments or expenses (including reasonable attorneys’ fees) that we may incur as a result of such violations, which you agree to pay promptly upon notice.

 

Argense has the right, but not the obligation, to monitor or investigate any Account and its use of the Payment Services for compliance with the AUP, Terms of Service or to mitigate risk to Argense, Acquirers, Card Associations and any third parties.  It is solely the merchant’s responsibility to ensure that the goods sold and/or services provided are legal and comply with all applicable laws and regulations including Card Association Rules.  Argense may, at any time, modify this AUP by posting a new version of it on our website.  By accessing your Account or using the Payment Services, you agree to all amendments reflected therein and agree to comply with the revised AUP.  In the event of a conflict between the AUP and the Terms of Service, the AUP will take precedence, but only to the extent necessary to resolve the conflict.

 

Incorporation & Domicile Requirements

 

In order to be considered for the services, a potential merchant must be incorporated and must also have a registered main office address located within the country in which we are operating and providing the services.

 

Prohibited Activities

 

These lists show which industries, products and/or services fall outside of Argense’s Acceptable Use Policy or require additional requirements in order to be considered for review.  We consider the legality of the product and/or service offered, and the level of risk associated. The classification is based on applicable laws, Card Association Rules and Argense’s own Risk Policy.  No business will be accepted which:

 

 

Prohibited Businesses

 

No exceptions are made for any activity or business type which falls under our Prohibited classification.

 

 

Restricted Businesses

 

Activities or business types which fall under our Restricted classification, require written approval from Argense Compliance and are subject to additional requirements such as but not limited to: operating license, KYC & AML Policies, latest business and/or personal financial statements, detailed description of how the merchant conducts business relative to deliveries, deposits, sales procedures and return policy, copies of marketing materials, printed sales material, print ads and electronic media, personal guarantee of signatory or signatories with greater than 10% ownership, copy of business license, additional business references, 6 most recent processing statements, 6 most recent bank account statements, 2 years tax returns or audited financials.

 

 

Website Content Policies

 

When applying for e-commerce services with Argense, a potential merchant’s website must be live and fully functional and at a minimum, must contain the following:

 


Involves any of the business categories listed under Prohibited Activities, Businesses & Merchant Types